HVAC
Someone's AC just died in July. They're calling every company on Google right now.
The first company to answer gets the job. Katora makes sure that company is yours, even when you're on a roof or in an attic.
$220
Average HVAC service call value
$8K+
Average new system install value
The problem
Where the calls go when you can't answer
HVAC is the highest-ticket trade in field service. A single missed call on a hot July day can cost you a $5,000+ system install. Customers with no AC in summer or no heat in winter don't leave voicemails. They call the next company immediately. Then the next one after that.
Emergency calls you can't answer
AC goes out in 100-degree heat. Furnace dies in a cold snap. These calls come in waves and each one is worth hundreds.
High-value installs lost
New system consultations are your highest-margin work. When a homeowner calls 3 companies, the first one to answer books the appointment.
Weekend and evening demand
HVAC emergencies don't wait for Monday. After-hours calls are often your most urgent and most profitable, and the most likely to go unanswered.
Summer call volume
June through August, call volume doubles or triples. You're already behind on jobs and the phone won't stop ringing.
Built for hvac
What Katora does for your hvac business
Triages emergency no-heat and no-AC calls with urgency flags
Books service calls, maintenance visits, and install consultations
Gives callers your configured service call pricing
Handles after-hours and weekend calls at the same quality
Creates events with system type, issue description, and severity
Katora works for other trades too
Your hvac calls, answered
Set up in about 15 minutes. Configured for hvac from day one.
Get started now