Plumbing
A pipe just burst. The homeowner is calling plumbers until someone picks up.
Katora answers on the first ring, calms them down, books the job, and puts it on your calendar. Even at 2am.
$280
Average plumbing service call value
$2,500
Average water heater install
The problem
Where the calls go when you can't answer
Plumbing has the highest per-job value in residential field service. A single missed emergency call can mean losing a $500+ repair. And plumbing customers in crisis don't leave voicemails. They hang up and call the next company. Then the next one.
Emergency calls while you're elbows-deep
Burst pipes, sewage backups, gas leaks. These calls come when you're under a sink or in a crawl space. You physically can't answer.
Highest-value missed calls in field service
Plumbing service calls average $280. Water heater installs run $800-$2,500. Every missed call is real money walking out the door.
2am emergencies go to voicemail
Plumbing emergencies don't wait for business hours. If your phone goes to voicemail at midnight, the homeowner is calling someone else before you wake up.
Built for plumbing
What Katora does for your plumbing business
Triages true emergencies vs. routine calls with urgency flags
Books service calls, estimates, and install appointments
Handles after-hours and weekend calls
Gives callers your configured pricing
Detects emergency keywords: burst, flooding, gas, sewage
Creates events with issue type and severity level
Katora works for other trades too
Your plumbing calls, answered
Set up in about 15 minutes. Configured for plumbing from day one.
Get started now